From Businesses



Nan is a real dynamo!  She is energetic, hard-working and reliable. 

While she was our buyer at Macy’s more than 7 years ago, she was very hands-on in the successful launch of the Russell Simmons Jewelry Brand called Simmons Jewelry Co.  Now, almost a decade later, we are excited to have Nan back on our team as the lead consultant for Esquire Men’s Jewelry in partnership with Hearst Communications.   

With her tenured experience at Macy’s, Nan is advising our brand by giving us monthly comprehensive business analysis which help us to dissect our business internally from a merchandising and sales point of view, as well as externally by aligning our retailer’s sales plan to what is actually happening at the store level.  

In addition, Nan has also prepared my team with top-level business presentations for management meetings and conclaves that accurately illustrate and reinforce the points that we consider mission critical to our business.

With experience as a merchant AND planner, Nan asks the tough questions that will elevate your brand in succeeding in today’s competitive and omni-channel environment.  I would recommend her to any manufacturer looking to maximize their business or to any company looking to build their brand.


OWNER OF Jeulia.com

Nan saved our company more than $1 million US dollars in unnecessary expenses within the first 6 months of consulting with our team.  We were heading towards the wrong direction, and thanks to Nan, she saved our company by streamlining our product offerings and marketing efforts, while increasing our style productivity by triple digits.  Nan also provided us with trend directives and exit strategies for slow-turning products.


Nan’s professionalism along with her merchandising and planning expertise guided us as newcomers to the US jewelry market.  She composed a top-level business plan and a clear understanding for our company’s future growth and direction.  We look forward to continuing our collaboration with her in 2018.


Danielle Ingwer Cohen

Partner at Leo Ingwer

I first met and worked with Nan Palmer in 2014, in our volunteer positions on the Women’s Jewelry Association (WJA) board. Nan served as our Director of Membership. I was impressed by her ability to analyze raw data and to use this information to implement a comprehensive strategy to engage our membership, increase participation and eventually our enrollment numbers for the organization. 

Three years later we reconnected in Dallas during an industry conference. Once she made me aware of her new business FACEts Jewelry Consulting, I immediately wanted to introduce her to my partners at Leo Ingwer. Based upon my past experience with her from WJA, I knew that she would be a huge asset to our company.

Nan, we want to extend a heartfelt “thank you” for helping us as we continue to grow our business. After a deep dive into years of data, you helped us to focus on our best selling and most profitable products. You also helped us to organize our sales records and enabled us to identify seasonal trends. We greatly appreciate your attentiveness.

We would not hesitate to give you our highest recommendation to other jewelry clients who are looking to optimize their merchandising strategy.

Stephanie Maslow

CEO/Founder of Metalicious

Nan has her finger on the pulse of the jewelry industry. She immerses herself in all aspects of the business and she is an expert in both design and merchandising.  Not only did Nan help me increase profitability by culling my jewelry line, she also injected freshness into my collections with her broad perspective and expertise.  Her insight and analyses about sales and product development go deep.

Nan is professional, diligent and follows through on all aspects of a project.  I love working with Nan, she is a jewelry industry powerhouse!  I look forward to hiring her for future projects.

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Pamela Zamore

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Since the launch of my jewelry collection, I have learned definitively how important it is to surround myself with high achieving, passionate and pragmatic advisors. Nan Palmer falls squarely into this category. She brings a level of energetic professionalism to each of our interactions and takes the overwhelm out of what otherwise would be a very stressful journey. Her honesty and level-headedness help me to navigate territory that is complicated and challenging with an increased sense of ease.

In a very short period of time, Nan has woven together the loose ends of my business to evolve it in to a much more sophisticated brand. This has involved a comprehensive overhaul of my merchandising system which I will benefit from for many years to come. Nan has a strong desire to help her clients in any way she can to free them up to attend to other aspects of their business. I have come to know that I can count on her to keep my brand on track in ways that extend far beyond our initial work together.

I look forward to working with Nan for many years to come and recommend her highly to both emerging and established designers who want a rock star onboard to help establish their place in this highly competitive but exciting industry.



I had the pleasure of working with Nan on several projects. Nan developed a comprehensive marketing calendar for my company to build brand awareness and to stay organized. She always has an answer for your most important questions. Nan has many industry connections including press and editors. She is always interested in what is new and guides you in the proper direction for your business to succeed. Strategizing business plans and putting goals in place is something that comes natural to her given her many years of experience in the industry. I look forward to our future projects together!

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Rona Fisher


Not only Nan has given us great advice on organizing my line for selling to retailers, but has supplied a well curated mailing list, doubling ours for our particular audience. Her experience in working with larger companies distills into strategies we can use to grow. Her overall knowledge of the jewelry landscape is impressive as is her ability to classify looks and lines into meaningful categories. 

As projects emerge, we will be moving forward with confidence knowing that we are working with a person who really has expertise in the field.

Nan is a true professional and is the main reason as to why I chose her to be our merchandising lead and partner in my consulting company, JCS.  She is well versed in merchandising/buying and inventory management, particularly in the retail, wholesale, and Ecommerce environment.  Nan has vast experience in managing a successful team with many contacts and connections in the industry.  She would be an asset to any jewelry retailer, designer, or manufacturer looking to grow and impact their business.  

Nan has the experience to get to the heart of what is needed on any project, with a clarity and honesty that allows her clients to get to what they need quickly and efficiently.




Nan is extremely passionate about her work, and it shows in the knowledge and results she provides to her clients. Nan relentlessly pursues perfection from her detailed sales projection worksheets to marketing projection plans. Nan also constantly strives to challenge herself and she consistently meets our timelines and deliverables for each project.  

Her work for Liberti USA has truly exceeded all of our expectations.  If you have the opportunity to work with Nan, I suggest you take it but just note we have first dibs to work with her!



Nan’s extensive knowledge of the luxury jewelry industry combined with her positive energy was why I signed up for her services.  I knew she was the person I needed to partner with to grow my company in today’s competitive market right after our first call.

Nan analyzes my brand objectively and through a 360-degree business lens. She filters high-level strategies from her amazing experience with large corporations into a meaningful approach to better position my brand’s identity.  Jewelry designers can be very emotional and Nan has the perfect balance in her delivery to incorporate both the emotional aspects as well as quantitative aspects of a business plan to make you more profitable.

I would recommend her not once, but a million times over.  She has grown Onirikka Fine Jewelry into a better brand and I thank her for helping me get from point A to point B.




Nan is a great person to have on your side. She is passionate and innately interested in the jewelry industry, which coupled with her extensive experience, provided a positive vibe as she laid out the many tasks and strategies to get my brand started. Nan was able to analyze the business from all sides and come up with a plan that will make it more advantageous for everybody involved. I look forward to our continued work together!



Nan’s merchandising skills and planning skills were directly responsible for our successful launch of the Triton Brand at Macy’s. She carefully planned the assortment, while targeting the appropriate stores based on trends and sales history. Her professional approach and execution were essential and of course, working with a professional and nice person always makes business a lot more pleasurable.


Nan has a strong jewelry product understanding and analyzes merchandising business trends well. She has an ambitious nature and ability to work independently. She is intellectually curious and entrepreneurial. Her presentations are professional, and she always delivered on time.


Nan is one of the most detailed and professional people I’ve had the privilege of working with. She aligned both online and in-store customers with an omni-channel experience through strategic marketing plans and targeting merchandising at John Atencio.

If you need someone who will pour their heart, soul, time and energy into your brand then Nan is your lady. Nothing but 100% class, everyday.


Nan is dedicated, reliable and perpetually a team player. Her ability to execute multiple merchandising strategies with proven abilities to drive sales and collaborate with cross functioning teams to ensure proper stock levels is exceptional.


As a freelance jewelry designer, I work with all types of fine jewelry companies and merchandisers. Last year I worked on a men’s line with Nan Palmer. Her direction for the project was clear and focused. The most important thing for a designer is the merchandiser’s explanation of their needs as well as accepting a designer’s input. These qualities made my job easier and in turn we had a successful outcome. Nan has a calm and easy going, yet very professional way of working, making her a pleasure to work with. Recently, I personally had some marketing questions for my own business and felt confident asking Nan for her professional and no sugar coated advice. Her response was honest, quick, precise and extremely helpful. Nan, is incredibly, knowledgeable, has great work ethic and has amazing insight for fashion trends and marketing. I highly recommend Nan Lung Palmer.




Working with Facets Jewelry Consulting was one of the best investments I’ve made for my business. Nan not only helped with organizing and pricing but was a great sounding board as well. She’s a gem!


We’ve had the true privilege of working with Nan over the past several months. Her insight and in depth experience in the world of Fine Jewelry is immediately clear. She offers focus, precision and effective strategies to reach each of the goals set. Gracious and beyond professional, she comes to each meeting or call with passion and joy, even when other big projects – such as her new baby – are simultaneously due! We look forward to continue working with Nan and would highly recommend her to brands just getting off the ground or ones established and well known.


Carolina Cole

Goldsmith and Owner of Carolina Cole Fine Jewelry

Nan’s knowledge of the nuts and bolts of the jewelry industry has shown me the many details of launching a successful brand. Her expertise has helped me to make effective choices in order to maximize my efforts. Her personable manner and organized approach makes it easy to adopt her many wise suggestions.