Welcome to FACEts

Expert jewelry consulting services to meet your needs

My name is Nan Lung Palmer and I am the Owner and Managing Director of FACEts, a jewelry business solution consulting firm with a strong emphasis on Merchandising Strategy. I am dedicated to optimizing every facet of your jewelry business. If it involves Product, Price, Place, People, and Presentation, then you’ve come to the right place!

With over two decades of experience in the fine jewelry industry, I’ve worked across diverse sectors, including suppliers, independent retailers, department stores, and prestigious luxury jewelry brands. My expertise encompasses B2B, B2C, and e-commerce platforms. With in-depth knowledge and skills in merchandising, inventory management, product development, and branding, I have collaborated with owners, designers, and C-suite executives to tailor custom solutions that meet the unique needs of businesses with annual revenues ranging from $3 million to $300 million.

Utilizing my extensive experience working with over 40 jewelry brands, coupled with my tailored merchandising approach, I can assist you in navigating the industry’s evolving landscape. By evaluating your data and analytics, and harmonizing your core strengths with your brand positioning, my purpose is to understand your business objectives and help guide you in developing a plan to achieve your greatest success.

I aspire to serve as an educator, motivator, and support for your business, addressing all your unique needs.

Your merchandising challenges deserve a customized approach. Let’s discuss and bring it all together!


Nan Lung Palmer



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