I am pleased to recommend Nan for her exceptional performance on our recent consulting project. Nan faced the challenging task of providing constructive feedback and guidance, a role that can often create barriers. However, her approach was both supportive and positive, helping our business recognize areas for improvement without feeling criticized.
Nan’s ability to connect with individuals at all levels, considering both egos and skill sets, facilitated productive conversations and encouraged our team to embrace and implement her recommendations.  She balances structured timelines with a human touch, ensuring that her guidance is not only clear and actionable but also empathetic and understanding.

Nan came highly recommended to us from our financial consultant, who’s also a leader in the jewelry space. We hired Nan to assist with our merchandising strategy in Q3 & Q4 of 2019 for the Anna Sheffield brand. Post deep-dive of our Fine Jewelry business, Nan provided us with conclusions, recommendations, and next steps to streamline our offering and pricing process for 2020. Nan brought a wonderful degree of professionalism and industry experience to our project. Her clear communication and dedication to seeing through to the last detail, made our project both painless and successful.

Nan is a real dynamo!  She is energetic, hard-working and reliable. 

While she was our buyer at Macy’s more than 7 years ago, she was very hands-on in the successful launch of the Russell Simmons Jewelry Brand called Simmons Jewelry Co.  Now, almost a decade later, we are excited to have Nan back on our team as the lead consultant for Esquire Men’s Jewelry in partnership with Hearst Communications.   

With her tenured experience at Macy’s, Nan is advising our brand by giving us monthly comprehensive business analysis which help us to dissect our business internally from a merchandising and sales point of view, as well as externally by aligning our retailer’s sales plan to what is actually happening at the store level.  

In addition, Nan has also prepared my team with top-level business presentations for management meetings and conclaves that accurately illustrate and reinforce the points that we consider mission critical to our business.

With experience as a merchant AND planner, Nan asks the tough questions that will elevate your brand in succeeding in today’s competitive and omni-channel environment.  I would recommend her to any manufacturer looking to maximize their business or to any company looking to build their brand.

I first met and worked with Nan Palmer in 2014, in our volunteer positions on the Women’s Jewelry Association (WJA) board. Nan served as our Director of Membership. I was impressed by her ability to analyze raw data and to use this information to implement a comprehensive strategy to engage our membership, increase participation and eventually our enrollment numbers for the organization. 

Three years later we reconnected in Dallas during an industry conference. Once she made me aware of her new business FACEts Jewelry Consulting, I immediately wanted to introduce her to my partners at Leo Ingwer. Based upon my past experience with her from WJA, I knew that she would be a huge asset to our company.

Nan, we want to extend a heartfelt “thank you” for helping us as we continue to grow our business. After a deep dive into years of data, you helped us to focus on our best selling and most profitable products. You also helped us to organize our sales records and enabled us to identify seasonal trends. We greatly appreciate your attentiveness.

We would not hesitate to give you our highest recommendation to other jewelry clients who are looking to optimize their merchandising strategy.

Nan has her finger on the pulse of the jewelry industry. She immerses herself in all aspects of the business and she is an expert in both design and merchandising.  Not only did Nan help me increase profitability by culling my jewelry line, she also injected freshness into my collections with her broad perspective and expertise.  Her insight and analyses about sales and product development go deep.

Nan is professional, diligent and follows through on all aspects of a project.  I love working with Nan, she is a jewelry industry powerhouse!  I look forward to hiring her for future projects.

I had the pleasure of working with Nan on several projects. Nan developed a comprehensive marketing calendar for my company to build brand awareness and to stay organized. She always has an answer for your most important questions. Nan has many industry connections including press and editors. She is always interested in what is new and guides you in the proper direction for your business to succeed. Strategizing business plans and putting goals in place is something that comes natural to her given her many years of experience in the industry. I look forward to our future projects together!

Nan is a true professional and is the main reason as to why I chose her to be our merchandising lead and partner in my consulting company, JCS.  She is well versed in merchandising/buying and inventory management, particularly in the retail, wholesale, and Ecommerce environment.  Nan has vast experience in managing a successful team with many contacts and connections in the industry.  She would be an asset to any jewelry retailer, designer, or manufacturer looking to grow and impact their business.  

Nan has the experience to get to the heart of what is needed on any project, with a clarity and honesty that allows her clients to get to what they need quickly and efficiently.

Nan’s extensive knowledge of the luxury jewelry industry combined with her positive energy was why I signed up for her services.  I knew she was the person I needed to partner with to grow my company in today’s competitive market right after our first call.

Nan analyzes my brand objectively and through a 360-degree business lens. She filters high-level strategies from her amazing experience with large corporations into a meaningful approach to better position my brand’s identity.  Jewelry designers can be very emotional and Nan has the perfect balance in her delivery to incorporate both the emotional aspects as well as quantitative aspects of a business plan to make you more profitable.

I would recommend her not once, but a million times over.  She has grown Onirikka Fine Jewelry into a better brand and I thank her for helping me get from point A to point B.

Nan’s merchandising skills and planning skills were directly responsible for our successful launch of the Triton Brand at Macy’s. She carefully planned the assortment, while targeting the appropriate stores based on trends and sales history. Her professional approach and execution were essential and of course, working with a professional and nice person always makes business a lot more pleasurable.

Nan is one of the most detailed and professional people I’ve had the privilege of working with. She aligned both online and in-store customers with an omni-channel experience through strategic marketing plans and targeting merchandising at John Atencio.

If you need someone who will pour their heart, soul, time and energy into your brand then Nan is your lady. Nothing but 100% class, everyday.

As a freelance jewelry designer, I work with all types of fine jewelry companies and merchandisers. Last year I worked on a men’s line with Nan Palmer. Her direction for the project was clear and focused. The most important thing for a designer is the merchandiser’s explanation of their needs as well as accepting a designer’s input. These qualities made my job easier and in turn we had a successful outcome. Nan has a calm and easy going, yet very professional way of working, making her a pleasure to work with. Recently, I personally had some marketing questions for my own business and felt confident asking Nan for her professional and no sugar coated advice. Her response was honest, quick, precise and extremely helpful. Nan, is incredibly, knowledgeable, has great work ethic and has amazing insight for fashion trends and marketing. I highly recommend Nan Lung Palmer.

We’ve had the true privilege of working with Nan over the past several months. Her insight and in depth experience in the world of Fine Jewelry is immediately clear. She offers focus, precision and effective strategies to reach each of the goals set. Gracious and beyond professional, she comes to each meeting or call with passion and joy, even when other big projects – such as her new baby – are simultaneously due! We look forward to continue working with Nan and would highly recommend her to brands just getting off the ground or ones established and well known.

Nan actively contributes to bettering the professional lives of women in the jewelry industry through her volunteer work with the Women’s Jewelry Association. I’ve worked closely with Nan for the past three years where she currently serves as the organization’s Treasurer and is part of our Executive Committee facilitating key decision making across all of our committees. Prior to her role as Board Member and Treasurer, Nan served as local President of the WJA Denver chapter which she helped to establish and develop into a full-fledged presence in Colorado. Nan has served as a jewelry expert on our educational panels at trade shows and she has helped us develop programs and events that serve the industry-at-large.