For the last 20 years, Nan Lung Palmer has helped multi-billion dollar corporations to family-owned companies drive sales and execute merchandising strategies. Nan’s experience spans over buying, merchandising, product development, financial planning, and inventory management. Nan is a Diamond and Color Stone Graduate of GIA, with a Bachelors of Science degree in Merchandising Management from the Fashion Institute of Technology. She began her professional journey as a Jewelry Planner for Finlay Fine Jewelry, managing the inventory and assortment for over 800 retail locations throughout the US. Most of her career was spent at Macy’s Inc. where she executed various programs, developed new products to grow the company’s sales and margin, and was instrumental in the successful launches of brands like Triton®, Effy, and Chocolate Diamonds® by LeVian.
In 2011, Nan began working for David Yurman as the Senior Retail Buyer during a period of rapid expansion in the retail sector for the iconic brand. She eventually moved up to manage the merchandising vision by developing cohesive collections and lead the assortment planning and productivity for campaigns such as Meteorite, Streamline®, Shelby Cobra Timepiece, and Cable Reimagined.
After the birth of her second son in 2015, Nan and her family relocated from New York City to Denver, Colorado where she served on the senior executive board for John Atencio Goldsmith. During her tenureship, Nan increased comp sales by double digits in her respective areas as the Director of Wholesale and E-commerce.
In 2016, Nan launched FACEts, a business-to-business consulting agency for designers, retailers, and manufacturers. Nan’s client portfolio includes independent fine jewelry brands, JA and JCK designers, to well-established multi-million dollar manufacturers and international jewelry brands. FACEts offers margin optimization, sales forecasting, inventory projections, data and trend analysis to prepare brands for market and growth. Nan’s mission is to make jewelry businesses more profitable through highly customized merchandising strategies with accuracy, integrity, and an elevated experience.
Nan was the past President for the Women’s Jewelry Association in Colorado (2016- 2018). WJA is an international nonprofit organization that empowers women and men within the jewelry and watch industry. She is currently on the International Board for WJA and is continuing to make a positive impact in the jewelry industry. In her Spare time, Nan practices the “Science of Eight Limbs” and has spent over a decade doing Muay Thai boxing and has traveled to Thailand to train with Thai fighters. Nan currently resides in Denver with her husband, 3 children, and rescue pup.
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